Frequently Asked Questions

How far in advance should I submit for a day off?

2 weeks. Anything less than a 2-week notice is considered a call off. Call offs count towards the attendance point system.

How do I request to be removed from a schedule?

You must submit at least a two week notice to HR with a valid reason. All 2 week notices must be worked out unless otherwise authorized by caregiving supervisor.

Requesting to be removed from a specific client schedule is not valid if you are still within your first 90 days of employment.

How do I qualify for direct deposit?

All employees qualify for direct deposit; however, if you are not up-to-date on items such as auto insurance, in-services, TB test, etc, your direct deposit may be temporarily stopped. You will then receive a pay card that you must pick up from the office.

How do I get my referral bonus for a caregiver?

Caregiver must fill out a "Referred By" form during orientation. Caregiver must be with agency at least 90 days and have worked the minimum requirement of 250 hours.

If you didn't get a referral bonus: they didn't say you referred them, they didn't work enough hours, or they didn't work at least 90 days.

How do I find my PTO or paystubs?

Paystubs and PTO balances can be accessed via the Paycor website or the Paycor app.

When do we get paid?

Click HERE the link to see the payroll schedule for 2023.

How do I access our payroll system (Paycor)?

Once you are entered as a new employee, you should receive an email to register for Paycor. If you do not receive an email, please contact the HR Department.

When do I qualify for insurance?

60 days after hire date. After that you will have to wait until open enrollment or a change of life circumstance. For insurance documents, email humanresources@healathomeindy.com